Are you sure there is a route back configured? If you can ping both networks from the switch it seems directly connected networks are ok, so L2/L3 are ok on the switch. The next step would be to look at the device connected to it.
Are you sure there is a route back configured? If you can ping both networks from the switch it seems directly connected networks are ok, so L2/L3 are ok on the switch. The next step would be to look at the device connected to it.