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Massive rolling VOIP issue please help (ex3300 stacks)

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Hello,

 

We recently upgraded from old Cisco/avaya switches in our closets to stacked ex3300's to a new Nexus (A/B) core

 

Setup:

The uplinks are 10G with 2 uplinks (one to core one to core b) per stack in an AE on the juniper and VPC configured on the core. (anywere from 2-6 switches per stack)

 

as part of the upgrade we made a VOIP VLAN (everything was one one flat data vlan per closet before)

 

we have 2 cores right now we call it "old core" and "new core"

new core:

pair of Nexus 9396

old core

pair of 6509's

 

Currently all routing for the closet Vlans are on the old core.

the voice routing point is on the nexus (why put them on the old when it will get turned off)

 

the old and new cores are linked with a 8Gb port-channle

 

 

DHCP:

the data vlan is using the MS DHCP server, same as before.

Voice, I made an SRX 210 a DHCP server for the 2 new voice vlans, 31 and 32. it is plugged into the old core as a trunk, and it's really all this box is for. it a temp solution untill we can figure out the MS DHCP server. (not ours just coornation)

lease time is set for 8 days. we are using option 128 to config the phones

 

Problem:

 

phone will randomly say "server Unavailable" sometimes you wont see this until you try and make a call, the the screen changes and you see it.

If you are on the phone, you can not be heard but you can still hear the others on the call.  It drops randomly. must reboot or let it cycle and call back to reconnect

 

no port erorrs, no drops can ping the phone server 500K times from the closet switches without missing even one ping (1450 packet size)

 

What i do notice is if you are ping the phone it just stops pinging, the phone gets a new IP address, even thought the time is set for 8 days.

 

its almost like something is issueing a DHCP release and the phone stops working untill they time-out and start looking for DHCP again,(about 3-5minutes to comeback) they DO NOT reboot (no sound or flashy lights)

 

to make this all the more inferating to track down some phones, even on the same swtch NEVER have an issue, then days later they start having issues and others do not.

 

All phones work perfectly fine on the data vlan, we have moved all phones in most areas of the biulding to the data vlan untill we can figure this out.

 

here is some info  i turned on the time stamp for command to make it easier

SRX for DHCP: notice the arrows only 2 minutes apart

 

> show version
Mar 22 12:14:51
Model: srx210he
JUNOS Software Release [12.1X46-D40.2]

netops> show dhcp server binding
Mar 22 10:56:21

IP address        Session Id  Hardware address   Expires     State      Interface
10.1.31.35        266         3c:b1:5b:51:19:d7  688306      BOUND      vlan.31 <<<<
10.1.31.30        21          b4:47:5e:35:5c:8c  688821466   BOUND      vlan.31
10.1.31.48        277         b4:47:5e:35:5c:b7  689705      BOUND      vlan.31
10.1.31.25        16          b4:47:5e:35:5c:c8  688821466   BOUND      vlan.31
10.1.31.51        280         b4:47:5e:35:5c:d9  690974      BOUND      vlan.31
10.1.31.47        276         b4:47:5e:35:5c:f2  689509      BOUND      vlan.31
10.1.31.43        273         b4:47:5e:35:5d:28  688838      BOUND      vlan.31 <<<<
10.1.31.44        274         b4:47:5e:35:5d:48  688961      BOUND      vlan.31
10.1.31.46        37          b4:47:5e:35:5d:66  688821466   BOUND      vlan.31
10.1.31.49        278         b4:47:5e:35:5d:92  690104      BOUND      vlan.31
10.1.31.56        47          b4:47:5e:35:5e:30  688821466   BOUND      vlan.31
10.1.31.26        17          b4:47:5e:35:5e:38  688821466   BOUND      vlan.31
10.1.31.40        31          b4:47:5e:35:5e:73  688821466   BOUND      vlan.31
10.1.31.27        18          b4:47:5e:35:5e:8d  688821466   BOUND      vlan.31
10.1.31.29        20          b4:47:5e:35:5e:9d  688821466   BOUND      vlan.31
10.1.31.42        272         b4:47:5e:35:5e:a7  688731      BOUND      vlan.31
10.1.31.45        275         b4:47:5e:35:5e:ad  689007      BOUND      vlan.31 <<<<<
10.1.31.50        279         b4:47:5e:35:5e:b6  690136      BOUND      vlan.31
10.1.31.17        8           b4:47:5e:35:5e:dd  688821466   BOUND      vlan.31
10.1.31.52        281         b4:47:5e:35:5e:e4  691125      BOUND      vlan.31

netops> show dhcp server binding
Mar 22 10:58:30

IP address        Session Id  Hardware address   Expires     State      Interface
10.1.31.55        284         3c:b1:5b:51:19:d7  691170      BOUND      vlan.31 <<<<
10.1.31.30        21          b4:47:5e:35:5c:8c  688821337   BOUND      vlan.31
10.1.31.48        277         b4:47:5e:35:5c:b7  689576      BOUND      vlan.31
10.1.31.25        16          b4:47:5e:35:5c:c8  688821337   BOUND      vlan.31
10.1.31.51        280         b4:47:5e:35:5c:d9  690845      BOUND      vlan.31
10.1.31.47        276         b4:47:5e:35:5c:f2  689380      BOUND      vlan.31
10.1.31.54        283         b4:47:5e:35:5d:28  691150      BOUND      vlan.31 <<<<<
10.1.31.44        274         b4:47:5e:35:5d:48  688832      BOUND      vlan.31
10.1.31.46        37          b4:47:5e:35:5d:66  688821337   BOUND      vlan.31
10.1.31.49        278         b4:47:5e:35:5d:92  689975      BOUND      vlan.31
10.1.31.56        47          b4:47:5e:35:5e:30  688821337   BOUND      vlan.31
10.1.31.26        17          b4:47:5e:35:5e:38  688821337   BOUND      vlan.31
10.1.31.40        31          b4:47:5e:35:5e:73  688821337   BOUND      vlan.31
10.1.31.27        18          b4:47:5e:35:5e:8d  688821337   BOUND      vlan.31
10.1.31.29        20          b4:47:5e:35:5e:9d  688821337   BOUND      vlan.31
10.1.31.42        272         b4:47:5e:35:5e:a7  688602      BOUND      vlan.31
10.1.31.53        282         b4:47:5e:35:5e:ad  691115      BOUND      vlan.31 <<<<<
10.1.31.50        279         b4:47:5e:35:5e:b6  690007      BOUND      vlan.31
10.1.31.17        8           b4:47:5e:35:5e:dd  688821337   BOUND      vlan.31
10.1.31.52        281         b4:47:5e:35:5e:e4  690996      BOUND      vlan.31

 

 

configs for this (LLDP is handling the VLAN part)

netops> show configuration access
Mar 22 12:11:03
address-assignment {
    pool VoIP31-Pool {
        family inet {
            network 10.1.31.0/24;
            range VoIP-Range {
                low 10.1.31.10;
                high 10.1.31.254;
            }
            dhcp-attributes {
                maximum-lease-time 691200;
                domain-name fbmisdom.fbanks.com;
                name-server {
                    10.1.1.110;
                    10.8.16.110;
                }
                router {
                    10.1.31.1;
                }
                option 128 string "Nortel-i2004-A,10.1.4.110:4100,1,5;10.3.3.150:4100,1,5.";
            }
        }
    }

 

closet switch:

sw_199_1W_A> show lldp neighbors
Mar 22 12:11:27
Local Interface    Parent Interface    Chassis Id          Port info          System Name
ge-0/0/18.0        -                   10.1.7.87           Avaya IP Deskphone
ge-0/0/6.0         -                   10.1.31.25          Avaya IP Deskphone
ge-0/0/12.0        -                   10.1.31.26          Avaya IP Deskphone
ge-0/0/39.0        -                   10.1.31.27          Avaya IP Deskphone
ge-0/0/23.0        -                   10.1.31.29          Avaya IP Deskphone
ge-0/0/17.0        -                   10.1.31.30          Avaya IP Deskphone
ge-0/0/15.0        -                   10.1.31.40          Avaya IP Deskphone
ge-0/0/3.0         -                   10.1.31.46          Avaya IP Deskphone
ge-0/0/9.0         -                   10.1.31.56          Avaya IP Deskphone
ge-0/0/0.0         -                   10.1.31.63          Avaya IP Deskphone
ge-0/0/32.0        -                   10.1.31.65          Avaya IP Deskphone
ge-2/0/39.0        -                   10.1.31.66          Avaya IP Deskphone
ge-0/0/34.0        -                   10.1.31.69          Avaya IP Deskphone
ge-0/0/28.0        -                   10.1.31.71          Avaya IP Deskphone
ge-0/0/30.0        -                   10.1.31.72          Avaya IP Deskphone
ge-0/0/38.0        -                   10.1.31.73          Avaya IP Deskphone
ge-1/0/34.0        -                   10.1.31.74          Avaya IP Deskphone
ge-1/0/39.0        -                   10.1.31.88          Avaya IP Deskphone
ge-2/0/35.0        -                   10.1.31.90          Avaya IP Deskphone
ge-2/0/29.0        -                   10.1.31.92          Avaya IP Deskphone
ge-0/0/24.0        -                   10.1.31.137         Avaya IP Deskphone
ge-0/0/35.0        -                   10.1.31.146         Avaya IP Deskphone

 

w_199_1W_A> show configuration interfaces ge-0/0/39 | display inheritance
Mar 22 12:11:50
##
## '0' was expanded from interface-range 'VLAN7'
##
unit 0 {
    ##
    ## 'ethernet-switching' was expanded from interface-range 'VLAN7'
    ##
    family ethernet-switching {
        ##
        ## 'access' was expanded from interface-range 'VLAN7'
        ##
        port-mode access;
        ##
        ## 'vlan' was expanded from interface-range 'VLAN7'
        ##
        vlan {
            ##
            ## 'VLAN7' was expanded from interface-range 'VLAN7'
            ##
            members VLAN7;
        }
    }

 

sw_199_1W_A> show configuration ethernet-switching-options
Mar 22 12:12:05
voip {
    interface access-ports {
        vlan VOIP31;
        forwarding-class expedited-forwarding;
    }
}
nonstop-bridging;

 

> show configuration vlans (there are deactivated ones here that i removed, vlan 3 and 33)
Mar 22 12:12:38

}
VLAN7 {
    vlan-id 7;
}
VLAN900 {
    vlan-id 900;
    l3-interface vlan.900;
}

}
VOIP31 {
    vlan-id 31;

 

 

 > show configuration protocols
Mar 22 12:13:22
 igmp-snooping {
    vlan all;
    vlan VLAN7 {
        interface all {
            multicast-router-interface;
        }
    }
    vlan VOIP31 {
        interface all {
            multicast-router-interface;
        }
    }
}
rstp {
    interface ae1.0 {
        mode point-to-point;
    }
    interface all {
        edge;
    }
}
lldp {
    interface all;
}
lldp-med {
    interface all;
}

 

w_199_1W_A> show version
Mar 22 12:14:38
fpc0:
--------------------------------------------------------------------------
Hostname: sw_199_1W_A
Model: ex3300-48p
JUNOS Base OS boot [12.3R11.2]
JUNOS Base OS Software Suite [12.3R11.2]
JUNOS Kernel Software Suite [12.3R11.2]
JUNOS Crypto Software Suite [12.3R11.2]
JUNOS Online Documentation [12.3R11.2]
JUNOS Enterprise Software Suite [12.3R11.2]
JUNOS Packet Forwarding Engine Enterprise Software Suite [12.3R11.2]
JUNOS Routing Software Suite [12.3R11.2]
JUNOS Web Management [12.3R11.2]
JUNOS FIPS mode utilities [12.3R11.2]

 

all cfongis between closets are the same, the voip Vlan is the same in all closets (31 down stairs 32 upstairs)

 

there are only about 40 phone totals deployed right now (just starting to roll out)


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